“It requires collective will to socially distance and isolate when required” CISS Mgt
Mar 2020 and CISS management has again risen to the occasion, this time of beating Covid -19 ; as it has repeatedly done during the past 35 years. This time the young turks join the veterans to the clarion call of CISS “Lets beat Corona” “Let us keep everyone and everything safe & secure – the threat this time is internal”
CISS enables the ordinary achieve the extraordinary.
Here is a short commentary of what CISS as a Private Security Agency did across the country; as India and Indian Industry and our valuable Clients battle Covid -19.
The Western Warriors : Under the able leadership of the Air Force veterans it became the first responders ‘East or west we wash our hands the best” was the call of the hour. The region head positioned sanitisers well before they went off the shelves. The liftmen were given masks and gloves and a bottle of sanitiser as part of our corporate responsibility to the workplace that we share. CISS pasted Covid combatting messages on the lifts; after all a lot of their building houses BPOs. The area and field officers are continuously updating the control cell. Computers have been moved to enable financial transactions ensuring no break-down of services . The veraval office has 100s of unsung heroes who are diligently doing their best. CISS acknowledges and lauds their efforts.
The Baroda & Bharuch bouncers protect the nations scarce energy resources. They did some meticulous planning and fully secured what our the nation values most ‘Energy’ . Quick Response teams were quickly mounted after all our industrial hub needs to be protected.
The Jodhpur Jodhas rose to the occasion and were the first to deploy CISS fire crew on client fire tenders to spray germicidal chemicals and disinfectants to sanitise the premises entrusted to us. Innovativeness knows no boundaries and sincerity of purpose drives this office. They are protecting India’s vital rail assets. The rich heritage of Rajasthan is playing out here again in 2020.
The Western Warriors believe that ‘An attitude of tyag’ will see us through this huge health crisis which may result in an economic crisis.
The Kolkata Champions has an Indian Navy veteran showing the way. Make shift accommodation has been created, by hiring flats to ensure that guards have a place to stay close to their place of work. Sensitivity to the most marginalised sections saw them extending advance of pay to buy rations before the east went into a lock down. ‘Hum honge kamayab’ attitude will see them through this crisis.
Bhubaneshwar brothers in the land of lord Jaggannath have positioned adequate rations at the barracks and the CISS work force is happy to give their best. What good is a private security force without at least some food in the bellies. Thoda kam khao lekein kayam alert rahon is their new attitude. They are approaching their clients and assuring them of best services during these trying times.
Never say die is the maxim of CISS Delhi office which handles the complete northern region including Haryana. An Army veteran acted with foresight and equipped his area officers with lap tops. The field officers were galvanised and motivated all the supervisors, who are reporting round the clock and wherever required cheering up the guards. “High morale is the only thing which will ensure victory. We are prepared for the worst” is their take.
The Uttarakandis are geared up and revving to go. Despite their geographic discontinuity they are alert . Clients have offered their premises to ensure seamless delivery . No geographic limitation deters them. CISS deep reach at Himachal protects the best brains of our country. ‘We shall overcome’ is the attitude of this Air Veteran led branch.
CISS Southern Stars protect India’s IT and industrials hubs of Bengaluru, Hosur, Chennai and parts of Kerala. The Army veterans here are a formidable lot and Corona dare not come here. With their penchant for discipline and grit they have shown that the manufacturing may take a hit but not the CISS security force. They have deployed with renewed vigour and well versed with the ‘Art of War’ have intensified their dawn to dusk vigil. We know we can count on CISS support says SBI and clients like OMP( ONGC Mangalore Petrochemicals Ltd) and Exide.
The CISS Taskforce of Mumbai, Vidharba, Deccan & Malwa plateaus : This taskforce is led by Indian Army and Indian Navy veterans. They have ensured a smooth transition for the support staff to work from home. They keep the morale of the frontline security workers high. The logistics hub of India finds protection in CISS services and fully convinced that CISS will deliver best services come corona or extreme heat or rain. Daily feed back from each post is shared with the Clients who have every reason to be feel safe and absolutely assured. “ Positivity, Perseverance, Patience & Prayer are required during these trying times & No entry Corona ” is the message that CISS Mumbai Nagpur, Pune, Kota, Jaipur, Indore, Andhra & Telangana branches are spreading. With such positivity CISS will surely ride this storm and emerge stronger and more resilient.
CISS management certainly believes in customer centricity but places equal importance on Nation building and the role that we play during such National crisis is of paramount importance to us all.
CISS advises all its employees do 5 things 1st : Spread positivity 2nd Do not believe in rumours 3rd Take precautions and do your duty 4th Assure the families that we need to be strong and 5th Social media in limited dose but only trust the government notifications.
Finally CISS urges all its employees to help -after all there is a limit (a) What the Governments can do (b) Wwhat the Health department can do (c ) What the Police can do. CISS has always stepped forward and supported their efforts; this time too CISS has offered its wholehearted assistance .
It is time for the ordinary do the extraordinary & CISS enables all its employees to achieve the extraordinary.
Authors Note : We have liberally used metaphors which describe the fantastic contribution of our Branches and Regions Pan India.