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The Indian Private Security Industry operates with over ~21,500 PSARA licensed Agencies clocking Rs. ~1.14 Lakh-Crores as current market size and spread across 36 states and UTs, has a surprisingly miniscule representation in Brand recall by a handful of leading PSAs, dominated mostly by foreign MNCs. There is hardly any strong indigenous brand dominance in India except a few, although there is no match to the global brands. The Indian private security industry having evolved over almost 4 decade therefore has undoubtedly not been able to get their act together at all.

This is a burning issue that the Industry needs to address on war footing to realize our stated national mission of creating a $5 Trillion Indian economy where the Service sector contributes a lion’s share with the Private Security Industry being second largest manpower employer. Paradoxically, the big brands are still able to command their terms and price in a market generally perceived to be extremely un-regulated, un-ethical, price cannibalistic and profit mongering. One may therefor derive that the real professional standard Private Security Service transactions are actually confined to probably the top 7-8 industry players who control ~8-10% market share. These companies are highly diversified in service and form and are much Tech savvy who lead more with their advanced lines of businesses than their high visibility manned guarding. It is starkly opposite for the rest of 90-92% of market players who depend on low margin low delight plain vanilla manned guarding as their main stay.

The discerning client expects administration of its security, safety, social wellness and environment aspects to be managed through a single window format adhering to the highest levels of compliances and service delivery by their outsourced service provider. These physical activities are intertwined and overlay as a common service domain, which the PSA is expected to take ownership of at their Client location. The front Industry runners understand this and claim their position as “Preferred” service partner to the top pay masters making a win-win strategy for all stake holders, including the Security Guards who is the PoS and UoM as a billed sales BoQ.

Transaction at the “Creamy” layer is carried out by exemplary service delivered by a well trained and qualified ‘Boot on Ground’ who is able to ensure physical security of man – material – information as a Security function, he ensures HSE functions by being aware and proactive in maintaining Hygiene, Safety and Environment preservation functions, and finally he maintains social order and situational wellness through extending humane ‘social policing’ at the client sites. Acting at the guardian angel of the three subject aspects i.e. Man, Material and Information as integral elements, which comprise the localized “Environment” that Security Guard (Estate Officer) is entrusted with to administer, with ownership, responsibility and efficiency; the Client can then rest assured having entrusted his estate to the right PSA. Another limiting factor is most PSA’s reluctance of being “Ahead of the graph proactive and predictive operator” as against being content playing the harried “Crisis or Incident manager”, trying frantically to catch up with the lost actions and opportunities.

The market prefers a proactive, predictive and optimistic outsource service partner operating on a preemptive and preventive service agenda and reciprocates their partnership with high rewards and recognition.

With more and more PSAs adopting an optimistic attitude the Private Security Industry would surely, collectively climb up the market place value ladder in esteem and eminence.


– Commander Satyajit Roy (Retd)
(An employee of CISS)



Ground Breaking Path Breaking News for India’s Private Security Industry !!!!   |   CISS Services Ltd emerges leader in ManTech   |   Acquires capability of deploying platforms leveraging IOT & IIOT Technologies   |   AI & ML driven Software sits on top of manual processes to benefit Clients manage Asset Risks based on hard data not feeling or hunches   |   Clients will now able to get digital incorruptible reports since all records are digitized using Blockchain Technology   |   CISS Services Ltd announces Strategic partnership with Quantal a risk management enterprise   |   CISS Services now is truly future ready organisation   |   CISS SERVICES LIMITED FORMERLY CENTRAL INVESTIGATION & SECURITY SERVICES LIMITED.   |   CISS represented by Dr RK Tyagi appointed as World Association of Detectives (WAD) Director and Asia Governor on 17 Sep 2022 | A moment of pride for India & CISS | CISS delegates visit RRU Rashtriya Raksha University to explore how to deepen professional relations   |   Come September (2022) !!! CISS inaugurates New Offices at Guindy (Chennai) and Kolkata | Our Address in Chennai | A-Super , No.19, Industrial Estate, Guindy, Chennai – 600 032 | Our Address is Kolkata | BF – 162 Salt Lake Sector -1 Bidhannagar Kolkata -7000064   |   CISS inaugurates New Office at Guindy ( Chennai) | Our Address in Chennai | A-Super , No.19, Industrial Estate, Guindy, Chennai – 600 032.   |   CISS declared as the Best Security Company for FY 21-22 in the manned guarding category by CAPSI   |   CISS Ltd initiates digital transformation (DT) as it crosses the 37 th year milestone   |   DT is a must and CISS wishes to promote Total Security Solutions   |   Manned Guarding now being taken to a whole level – by KPI based Patrols and electronic attendance Systems   |   June 2022 | CISS Expands Its Footprints into NER – Guwahati – Sikkim - Himachal Pradesh - Andaman and Nicobar Islands - Jammu and Kashmir   |   CISS holds PSARA Licenses for 29 Indian States   |   Delivers Reliable Services through network of 53 Offices   |   Over these 37 Years CISS has emerged as India’s one of the most Reliable – Dependable – Expert Private Security Service Provider   |   CISS Ltd where the ordinary achieve the extraordinary   |   Challenging work sites where CISS has recently deployed   |   Jaigarh Port - A remote work site built to international standards at Ratnagiri - L & T Shipyard Builders - Chennai - KEC Int’l Rail Electrification Projects in Rajasthan   |   Other important Pan India Deployments undertaken d - MSP Power & Steels Ltd, Odisha   |   Ashok Leyland EV Plant (Ennore Tamil Nadu) - Transrail Lighting Projects - Reliant Drilling Pvt Ltd Dariba (Rajasthan)   |   CISS has been the preferred service provider at Hospitals – UN Mehta Hospital (Ahmedabad) (300 Security Personnel) – Shalby Hospital - Jabalpur (MP) – Kokila Dhirubhai Ambani Hospital and Medical Research Institute (Mumbai)   |   Renewable Energy Projects with Avaada, Sites in North India - TATA Solar Power Ltd, sites in Maharashtra   |