The Indian Private Security Industry operates with over ~21,500 PSARA licensed Agencies clocking Rs. ~1.14 Lakh-Crores as current market size and spread across 36 states and UTs, has a surprisingly miniscule representation in Brand recall by a handful of leading PSAs, dominated mostly by foreign MNCs. There is hardly any strong indigenous brand dominance in India except a few, although there is no match to the global brands. The Indian private security industry having evolved over almost 4 decade therefore has undoubtedly not been able to get their act together at all.

This is a burning issue that the Industry needs to address on war footing to realize our stated national mission of creating a $5 Trillion Indian economy where the Service sector contributes a lion’s share with the Private Security Industry being second largest manpower employer. Paradoxically, the big brands are still able to command their terms and price in a market generally perceived to be extremely un-regulated, un-ethical, price cannibalistic and profit mongering. One may therefor derive that the real professional standard Private Security Service transactions are actually confined to probably the top 7-8 industry players who control ~8-10% market share. These companies are highly diversified in service and form and are much Tech savvy who lead more with their advanced lines of businesses than their high visibility manned guarding. It is starkly opposite for the rest of 90-92% of market players who depend on low margin low delight plain vanilla manned guarding as their main stay.

The discerning client expects administration of its security, safety, social wellness and environment aspects to be managed through a single window format adhering to the highest levels of compliances and service delivery by their outsourced service provider. These physical activities are intertwined and overlay as a common service domain, which the PSA is expected to take ownership of at their Client location. The front Industry runners understand this and claim their position as “Preferred” service partner to the top pay masters making a win-win strategy for all stake holders, including the Security Guards who is the PoS and UoM as a billed sales BoQ.

Transaction at the “Creamy” layer is carried out by exemplary service delivered by a well trained and qualified ‘Boot on Ground’ who is able to ensure physical security of man – material – information as a Security function, he ensures HSE functions by being aware and proactive in maintaining Hygiene, Safety and Environment preservation functions, and finally he maintains social order and situational wellness through extending humane ‘social policing’ at the client sites. Acting at the guardian angel of the three subject aspects i.e. Man, Material and Information as integral elements, which comprise the localized “Environment” that Security Guard (Estate Officer) is entrusted with to administer, with ownership, responsibility and efficiency; the Client can then rest assured having entrusted his estate to the right PSA. Another limiting factor is most PSA’s reluctance of being “Ahead of the graph proactive and predictive operator” as against being content playing the harried “Crisis or Incident manager”, trying frantically to catch up with the lost actions and opportunities.

The market prefers a proactive, predictive and optimistic outsource service partner operating on a preemptive and preventive service agenda and reciprocates their partnership with high rewards and recognition.

With more and more PSAs adopting an optimistic attitude the Private Security Industry would surely, collectively climb up the market place value ladder in esteem and eminence.


– Commander Satyajit Roy (Retd)
(An employee of CISS)



Looking forward to starting afresh in 2021 !!! As India Unlock-6 gets implemented most industries will be able to ramp up operations.   |   We are aware that as further Unlocks are announced we have to solidly remain committed to our esteemed clients’ new unforeseeable concerns that will arise.   |  We are aware that our Clients Business Continuity Plans are bound to be tested We are preparing and practicing for our renewed roles.   |   Our guards and operational teams will continue to take full precautions and practice emergency protocols.   |   We are ensuing strictest access control and protocols, as set by our clients.   |   To this end, we can deploy COVID-19 Marshal Services; to enforce your new safety enhancing protocols with rigour, thus ensuring 100% compliance with zero tolerance towards violators.   |   We are re-training our guards to be sensitive but firm, soft but have zero tolerance to Not Wearing Masks – Those not following Social Distancing and Those not cleansing their hands at each access point.   |   Extraordinary situations warrant extraordinary responses CISS works from home.   |   We make clients’ premises our new home  |   Oh Corona tum CISS ko to mat darana because  |   East or West we wash our hands the best  |   North or South we always cover our mouths.  |   CISS - Where the ordinary achieve the extraordinary.  |   Nuggets on our Site : Press button CISS Profile Animation on home page.  |  Can you imagine what will happen if even one person tests positive at your plant ?   |   Do you believe that your present arrangements are adequate ?   |   How will you prevent it ?   |   Want to learn what new protocols should be followed ? Press Button : CISS Manual for Revised Enhanced Security Protocols due Covid-19 on home page.   |   Did you know that Hydroxycloroquine (HCQ) is a prescription medicine and sale is totally prohibited without valid prescription ???   |   To read more go to page 11 of CISS Manual Of Revised Security Protocols Due Covid-19 on home page.   |   Are you aware that a temperature over 100.4°F (38°C) is most often presumed to be fever caused by an Infection or illness ??   |   Also the human body temperature normally changes throughout the day.   |   Did you know the recommended way of using Human Body Temperature Scanner ??   |   The correct way to use these thermal scanners is to place the individual at a distance of 1-3 cm from the scanning device.   |   If the person being scanned is beyond this distance, the air temperature is also factored in by the device in its reading.   |   This gives a false sense of comfort to the assessors and the people being scanned.   |   Did you know that a Pandemic does not mean lots of people will die.   |   It means that a disease has spread in a large global area.   |   Pandemic is defined as the worldwide spread of any disease for which people do not have immunity.   |   Hence both Government and each one of us have to take extra precaution to prevent the infection.   |   Therefore gradually businesses and work will return to a new normal wherein we all will have take precautions against the infection - continue to work and undertake all other routine activities.   |   Are you sure you know the difference between Quarantine & Isolation ?   |   Quarantine is for people who were exposed to risk of Corona virus but are not sick.   |   Isolation is for only people who are sick and they require proper infection control and sterilisation measures.   |   Quarantine requires people to remain at their homes or at a designated place for 14 Days.   |   Isolation separates people who are sick from those who are not sick and allows appropriate treatment in a hospital setting.   |   Just because one has been quarantined does not mean the person is sick.   |   |   Contact CISS India today for Security Consulting and Security Services in cities like Mumbai, Pune, Ahmedabad, Indore, Roorkee, Nagpur etc..   |   1) Wear a fabric mask if you are around people affected with covid-19.  2) A fabric mask is ideally made out of 3 layers of fabric.  3) Make sure there are no gaps between your face and the mask.  4) Do not share your mask with anybody else.  5) Maintain at least 1-metre distance and wash your hands frequently.  6) Spraying and introducing bleach or another disinfectant into your body WILL NOT protect you against COVID-19 and can be dangerous.  7) The COVID-19 virus can spread in hot and humid climates.  8) Cold weather and snow CANNOT kill the COVID-19 virus.  9) SMS - As you step out please pay attention to SMS - Sanitizer, Mask & Social Distancing.  10) Lockdown or no lockdown, SOCIAL DISTANCING IS A MUST.  11) Saaf haath hai surakshith haath.  12) CISS salutes the courage and energy of all the corona warriors.  13) Ensure proper cleaning and frequent sanitization of the frequently touched surfaces.  14) Don't participate in large gatherings, including sitting in groups at canteens.  (Mostly the information is from the WHO website).